Privacy Policy
Effective Date: November 6, 2024
At Electric Fireplaces America, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website (https://electricfireplacesamerica.com/) and make purchases from our online store. By accessing our website or making a purchase, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect several types of information for various purposes, including to provide and improve our services to you.
1.1 Personal Data
While using our website, we may ask you to provide certain personally identifiable information, such as:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (credit card or other payment methods)
1.2 Usage Data
We may also collect information about how our website is accessed and used, such as:
- IP address
- Browser type and version
- Pages visited on our website
- Time spent on those pages
- Device information
- Referring URLs
2. How We Use Your Information
We use the collected information for various purposes, including:
- To process and fulfill your orders
- To communicate with you regarding your orders or account
- To improve our website, products, and services
- To personalize your shopping experience
- To send marketing and promotional communications (with your consent)
- To respond to customer service requests and inquiries
- To comply with legal obligations
3. Sharing of Your Information
We may share your personal information with third parties only in the following circumstances:
- Service Providers: We may share your information with third-party vendors and service providers to assist us in operating our website and processing transactions, such as payment processors, shipping companies, and email marketing platforms.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
4. Data Security
We take the security of your personal information seriously and implement reasonable measures to protect it. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website uses cookies to enhance your experience. Cookies are small data files stored on your device that help us improve site functionality, track site usage, and remember your preferences. You can set your browser to refuse cookies, but this may affect some features of our website.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: You can request copies of your personal data.
- Correction: You can request that we correct any inaccuracies in your data.
- Deletion: You can request that we delete your personal data, subject to certain legal obligations.
- Restriction: You can request that we restrict the processing of your personal data in certain circumstances.
- Objection: You can object to the processing of your personal data for direct marketing purposes.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.
7. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page, and the "Effective Date" at the top will be updated. We encourage you to review this Privacy Policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Electric Fireplaces America
Email: Info@electricfireplacesamerica.com
Phone: (254) 556-5207
Address: 200 Otis Dr, Woodway, TX 76712, USA
By using Electric Fireplaces America, you acknowledge that you have read, understood, and agree to this Privacy Policy.
